Our check-in time starts at 3pm.

We cannot guarantee an early check-in, since the prior guest has right to use the room until check-out at 12 pm.
If the room is empty and cleaned when you arrive you will be able to check-in!

Yes!
We will send an SMS to the mobile number in the reservation with information, on your day of arrival 30-60 minutes before the reception closes.
If you made a last-minute reservation after our staffed hours, you need to call us on +4663517840 to gain the codes and information.

Our check-out time is 12pm.

We cannot guarantee a late checkout, since the next guest has the right to the room from 3 pm.
Ask the receptionist when you check-in!

Yes!
When you check out during unstaffed hours, you just drop your room key in the letterbox slot on the reception door.

The reception is staffed daily from 8 am to 6 pm.
Please note that hours may differ and be adjusted during public and major holidays.

We welcome only dogs with prior notice for a fee.
Due to a limited number of dog rooms.
The only exception applies to licenced service and/or assistance animals, which must still be notified in advance.

Yes!
Breakfast is included in all reservations with us at Hotel Emma. The breakfast buffet is served off-site at Wedemarks Konditori, only 40 steps to the right from the hotel's entrance.

Breakfast is served:
Monday - Friday: 6.30 am to 9.30 am.
Saturday - Sunday: 8.00 am to 10.30 am.

Yes!
There's an iron and ironing board in each corridor free to use for our guests.

We can upon request & subject to availability, help with simpler washing of smaller loads that can be washed at 40 degrees Celsius, for an additional fee.

Each room have:
Desk and chair, electric kettle, TV, hairdryer, empty mini-fridge, instant coffee, tea, Wi-Fi and safetybox.

Hotel Emma does not have its own private parking.
The nearest public parking options are:

• Kyrkgatan 41 (charging available)
• Biblioteksgatan 19

Payment is made via the Parkster or Easypark mobile app or at the parking meters located at each site.

The closest public garage is located at:

• Törnstensgränd 17 owned by ICA Traktören behind gate #2 down the driveway.

Payment is made via the Parkster or Easypark mobile app.

• Note! Gate #1 is private parking.
• Gate #2 is public parking.
• Advance reservation of a space in the garage is not possible.
• The garage is only accessible during the store's opening hours.

It is around a 15 minute walk from the "Östersund C" train station.
It is around a 5 minute walk from "Östersund Västra" train station.

It is around a 15-20 minute drive from the airport to the hotel,
and around a 40 minute transit with the shuttle bus.

When you arrive to us there's an intercom to the left of the door.
Press the telephone button and we'll let you in.
When you're checked in, your room key also opens the entrence.