Our check-in time starts at 3pm.

We cannot guarantee an early check-in.
Since the prior guest has right to use the room until 12 pm.
If the room is empty and cleaned when you arrive you will be able to check-in!

Yes!
We will send an SMS to the mobile number in the reservation with information, on your day of arrival 30-60 minutes before the reception closes.

Our check-out time is 12pm.

We cannot guarantee a late checkout, since the next guest has the right to the room from 3pm.
Ask the receptionist when you check-in!

Yes!
When you check out during unstaffed hours, you just leave your room key in the letterbox slot on the reception door.

The reception is staffed daily from 8am to 6pm.
Please note that hours may be adjusted during public and major holidays.

We welcome only dogs with prior notice for a fee.
Due to a limited number of dog rooms.

Yes!
Breakfast is included in all reservations with us at Hotel Emma.
The breakfast buffet is served off-site at Wedemarks Konditori

Yes!
There's an iron and ironing board in each corridor free to use for our guests.

We can, upon request & subject to avaiability, help with smaller loads.
We only handle items that can be washed at 40 degrees celcius and tumble-dried, for an additional fee.

Each room have:

• Private bathroom with towels.
• Desk & chair
• Wardrobe
• Electric kettle
• Hairdryer
• Empty mini-fridge
• TV
• Instant coffee
• Tea
• Safetybox
• Wi-Fi

If there's something broken or missing in your room, please let us know!

Hotel Emma does not have its own private parking.
The nearest public parking options are:

• Kyrkgatan 41 (charging available)
• Biblioteksgatan 19

Payment is made via the Parkster or Easypark mobile app or at the parking meters located at each site.

The closest public garage is located at:

• Törnstensgränd 17 owned by ICA Traktören behind gate #2 down the driveway.

Payment is made via the Parkster or Easypark mobile app.

• Note! Gate #1 is private parking.
• Gate #2 is public parking.
• Advance reservation of a space in the garage is not possible.
• The garage is only accessible during the store's opening hours.

It is around a 15 minute walk from the "Östersund C" train station.
It is around a 5 minute walk from "Östersund Västra" train station.

It is around a 15-20 minute drive from the airport to the hotel,
and around a 40 minute transit with the shuttle bus.

When you arrive to us there's an intercom to the left of the door.
Press the telephone button and we'll let you in.
When you're checked in, your room key also opens the entrence.